Terms of Service

Last updated: 2/6/2026

1. Acceptance of Terms

By accessing or using the Pilot in Cloud application (the "App") or website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the App.

2. Description of Service

Pilot in Cloud provides a digital pilot logbook service with features such as cloud backup, image storage, and OCR data extraction. The service is provided "as is" and "as available."

3. User Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.

4. User Content

You retain ownership of the data, files, and images you upload to the App ("User Content"). By uploading User Content, you grant us a license to store, process, and display it solely for the purpose of providing the service to you.

5. Prohibited Use

You agree not to:

  • Use the App for any illegal purpose.
  • Attempt to reverse engineer or compromise the security of the App.
  • Upload malicious code or content that infringes on others' rights.

6. Limitation of Liability

To the maximum extent permitted by law, Pilot in Cloud and Jordi Marques shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits or data, arising out of or in connection with your use of the App. The App is a support tool and does not replace official logbooks where required by law unless certified by the relevant authority.

7. Termination

We reserve the right to suspend or terminate your account at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or us.

8. Subscriptions and Payments

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

9. Refunds and Cancellations

You may cancel your subscription at any time. Refunds are handled at the discretion of Paddle in accordance with their terms. Generally, we offer a 14-day money-back guarantee for initial purchases if the service does not meet your expectations.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction of the Data Controller, without regard to its conflict of law provisions.

11. Commercial Use & Recruitment

We may use your professional data (including flight experience and qualifications) for commercial purposes, such as connecting you with airlines or aviation companies for potential employment opportunities. By using the App, you acknowledge and agree to this use of your data.

12. Contact

For any questions regarding these Terms, please contact us at development@pilotincloud.com.